Contact Information

Last updated: 25 August 2026

JWL is a fine jewellery brand operated by Jewelebrate Jewellery LLC, Dubai, United Arab Emirates.

For questions regarding an order, product, appointment, return, delivery, payment or any other enquiry, please contact our Customer Care team.

Customer Care

Brand: JWL
Legal Entity: Jewelebrate Jewellery LLC
Location: Dubai, United Arab Emirates
Email: jwl.labdiamondsdubai@gmail.com
Telephone / WhatsApp: +971562760304
Website: JWL.ae

Order Enquiries

For enquiries relating to an existing order, please include your order number and the email address or telephone number used when placing your order. This helps us locate your order and assist you more efficiently.

For security and privacy reasons, we may ask you to verify certain information before discussing or making changes to an order.

Returns & Refunds

To request a return, exchange or refund, please contact JWL Customer Care before sending any jewellery to us.

Returns are subject to our Return & Refund Policy. Please do not send jewellery to our office or any other address without first receiving return instructions from JWL.

Bespoke & Custom Jewellery

For bespoke jewellery, customisation, engraving, diamond selection or other personalised requirements, please contact us or use the consultation/appointment options available on our website.

Legal & Privacy Enquiries

For legal notices, intellectual-property matters, privacy requests or questions concerning your personal information, please contact:

Jewelebrate Jewellery LLC
Dubai, United Arab Emirates
Email: jwl.labdiamondsdubai@gmail.com

Business Information

JWL is operated by:

Jewelebrate Jewellery LLC
Dubai, United Arab Emirates

Additional company or regulatory information may be provided where required by applicable UAE law.

We aim to respond to enquiries within a reasonable period. Response times may vary during weekends, UAE public holidays and periods of unusually high demand.